Terms of Service
Last updated: 2026-09-11 · Contact: support@brandproofhq.com
1. Agreement
By using brandproofhq.com, joining the waitlist, or purchasing Brand Abuse Desk (Self-serve or Managed), you agree to these Terms and our Privacy Policy.
2. The service
Brand Abuse Desk helps customers turn verified lookalike/clone phishing into registrar-ready evidence packs and, on Managed plans, desk submission and follow-up within plan limits. Free site tools (for example lookalike scan) are provided as helpers toward that outcome. We do not guarantee that any registrar, host, CDN, browser vendor, or payment network will remove or block content on a fixed timeline.
3. Plans and billing
Published prices (e.g. Self-serve and Managed monthly fees) are described on /pricing/. Checkout and tax handling may be provided by Creem as Merchant of Record. Subscriptions renew until cancelled according to the checkout provider’s flow. Fees are generally non-refundable except where required by law or explicitly stated at purchase.
4. Acceptable use
You may only use the service for legitimate brand-protection / anti-phishing purposes for brands you are authorized to represent. You must not use the site or service to harass, defame, probe systems without authorization, or submit knowingly false abuse reports. We may suspend access for abuse or legal risk.
5. Your responsibilities
- Provide accurate brand and incident information
- Ensure you have rights to act for the protected brand
- Review packs before submission on Self-serve plans
- Comply with applicable laws and third-party abuse policies
6. Waitlist and early access
Waitlist signup does not guarantee a start date or feature set. Template downloads and early access offers may change.
7. Intellectual property
Site content, playbooks, and our templates remain our property (or licensors’). You receive a limited license to use deliverables for your internal brand-protection cases. Do not resell our templates as a competing product.
8. Disclaimers
THE SERVICE AND SITE ARE PROVIDED “AS IS.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant uninterrupted service or successful takedown outcomes.
9. Limitation of liability
To the maximum extent permitted by law, our total liability for claims relating to the site or service is limited to the fees you paid us for the service in the three (3) months before the claim. We are not liable for indirect, incidental, special, consequential, or lost-profit damages, or for third-party (registrar/host/CDN) decisions.
10. Indemnity
You will defend and indemnify us against claims arising from your misuse of the service, unauthorized brand representation, or unlawful or false abuse submissions.
11. Changes
We may update these Terms by posting a new version on this page. Continued use after the update constitutes acceptance where permitted by law.
12. Contact
Support: support@brandproofhq.com
Website: https://brandproofhq.com/